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Bumper sales and profits for Salford’s My Parcel Delivery

Bumper sales and profits for Salford’s My Parcel Delivery

Original Article in the Manchester Evening News : Read here

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My Parcel Delivery will create 12 jobs after delivering bumper year-on-year sales and profit increases. The Salford-based online parcel delivery comparison and logistics business notched a 95 per cent jump in sales and 65 per cent profit rise.

My Parcel Delivery’s website has also increased unique visitors to its website by 240 per cent in the past six months.

David Grimes, managing director, said customers book and pay for deliveries via the e-commerce website.

He added: “The results are the strongest indicator yet that this is a milestone year for My Parcel Delivery and our plans to reinvent the parcel delivery and logistics markets.

“This year’s round of funding has enabled us to employ some of the best marketing, customer service and web design talent on the market and invest in the marketing approaches and web development technology needed to help drive business growth.

“And this year’s success can be attributed also to our relentless focus on customer service, which has given us a greater number of repeat customers.

“The parcel delivery sector is not generally celebrated for its customer service but we have decided to take a different approach by investing in staff and training to instil a genuine customer service ethos.

“This has, without question, contributed to our success this year.”

In 2012-13 the Salford firm recorded a 30 per cent increase in sales and 20 per cent jump in profit and also attracted more a £1.5m investment from North West funders.

The company, which employs 23 people and is planning to recruit a further 12 this year, recently moved to new premises.